Shipping Guide

Shipping Method, Time & Cost

Get Shipping Rates & Estimated Time of Arrival

Tax & Tariffs

Generally, the package will be shipped out in 1-3 business days from China warehouse, and then the package is trackable online.

Please note, there might be taxes involved while receiving your parcel according to your government's policy. Silverbene is not responsible for collecting any tax that occurred in your country, including but not limited to Customs tariff, VAT, or sales tax, they need to be paid by yourself.

If you need to print Tax ID, company name, or any other information on the package, please fill in the Comment section on the checkout page.

If you have any questions about the tax, please feel free to contact us, we are happy to assist.

Please note:

Silverbene deliver with FOB terms:

1. Silverbene covers 100% (refund or remail package) if Package Loss Insurance purchased.

2. If Package Loss Insurance is not purchased, the loss of the package shall be borne by the buyer.

Low total value of parcel declaration might be risky. Silverbene is not liable if the package is intercepted by customs.

More information about shipping methods 

1. ePacket

Economy & Fast Shipping by China Post, it upgraded its shipping from China Post, getting much faster. It sends out from china in 3 - 5 workdays and then hands to the Post Office in the destination country to deliver to the door, such as USPS in the USA, Royal Mail in the UK, Australia Post in Australia, etc.

Generally, it claims to deliver in 2 weeks for main cities over the world, but we suggest expecting 15 -25 days as a lot of factors will affect the delivery time, including warehouse overstock, the Custom check, climate. So we don't recommend using ePacket in any order over USD$200.

Available countries

United States, United Kingdom, Japan, Spain, Russia, Ukraine, New Zealand, Australia, Canada, France, Norway, Israel, Germany, Malaysia, South Korea, Singapore, Austria, Belgium, Switzerland, Denmark, Hungary, Italy, Luxembourg, Netherlands, Poland, Sweden, Turkey, Finland, Ireland, Portugal, Brazil, Saudi Arabia, Vietnam, Kazakhstan, Indonesia, Thailand, Mexico, HongKong

2. USPS

The United States only, we provide USPS direct shipping, it will first ship to US logistic dispatch center (west or east coast, according to your address) in 1-3 days, then ship by USPS to your address in 2 - 4 business days.

3. Australia Post

Australia only, we provide Australia direct shipping, it will first ship to the Australia logistic dispatch center in 1-3 days, then ship by Australia Post to your address in 2 - 4 business days.

4. LA Poste

France only ( Not available for the overseas or military province, zip code starts from 97, 98, 99, 00100, 00200 or the address has armee,  armée), we provide French Post direct shipping, it will first ship to France logistic dispatch center in 1-3 days, then ship by USPS to your address in 2 - 4 business days.

5. DHL

We choose DHL as our shipping partner for its safe, fast service, now the DHL rates are around 40% - 60% off from the regular shipping price. Generally, it delivers in 3 - 7 workdays for main cities over the world.

Please note: for the address regarded as "Remote address" by the DHL, they will charge a Remote Address fee. To check whether your address is a remote address, please check.