Size: Item images might be enlarged for detail, as the weight is the main factor of the cost, generally the size of silver products are smaller than fashion jewelry. Please double-check the actual size information with us if you have any doubt/concern.
Unavailable ring size: can be manufactured if order 60 units per ring size plus a $20 USD mold fee. If quantity under 60, we can change the ring size for USD $6 per ring. Click for ring size information
Electroplating: By default, the gold plating is 0.03 micron. Change the plating require a minimum quantity of 100 units. Available options: 18k gold, 18k/14k yellow/rose gold, rhodium plating with thickness 0.05 - 10 micron (luxury brands use 1 micron and upper).
Logo: Customized engraving logo service can be found here.
Gift Wrap: If you need gift wraps, please visit here.
Non-refundable note: custom manufacture changes, like ring size, plating is non-returnable as we can't sell them again.
Review by Madison on 14 Sep 2021review stating Didn't receive my gift boxes
So a few weeks ago, i ordered some marble gift boxes and bags. I needed them ASAP and they said that they would arrive in 10-18 days. it's been ages since and still haven't received them. So if you want your boxes to come weeks late or not even at all then I suggest you go somewhere else.
Comments by Store Owner on Review by Madison on 14 Sep 2021
Store Owner
09/23/21
Dear friend,
Thanks for your message.
We are sorry for not delivering the package as promised, and we apologize for the inconvenience caused.
The situation of the epidemic in Australia is still not alleviated. Although normal delivery has been resumed, the COVID-19 pandemic has largely affected the speed of the supplier's processing of packages. About 100 employees of The Australian Post need to conduct preventive self-quarantine according to the state regulations every day, so the situation of package online and delivery delay still exists. We have been continuously following up on the package online situation in Australia and urging the supplier to deal with it.
When we checked your logistics information today, the parcel was being delivered.
Please feel free to contact us if you have any questions, thank you =)
Review by Shaune S. on 15 May 2024review stating Silverbene is amazing!
I have a jewelry store online for a few years now and found Silverbene through a Google search. They have been one of my suppliers for the past few years and I am more than happy with their service and the quality of the products. My customers absolutely love the quality of the jewelry! The staff is very helpful and will even work with you late at...Read MoreRead more about I have a jewelry store online for a
night just to help you. I first work with Sybil Wang who was absolutely incredible. She no longer works there but I wanted to mention her because she was really helpful and professional. She partnered me with a new staff member named Jerry Huang who is also amazing and helpful! I am mentioning their names because I want them to get the credit they deserve for their hard work and for staying up late to help my brand. You guys are the best! Read LessRead less about I have a jewelry store online for a
Review by Nona S. on 3 Sep 2019review stating I’m Impressed
I ordered two rings as a sample for my store. I am very impressed with the quality, how quickly it arrived and how well it was packaged so nothing was bent or otherwise disturbed during shipping. They are just lovely. One is going to be a gift and the other I’m keeping for myself! My images don’t do them justice so I’m also very happy that you off...Read MoreRead more about I ordered two rings as a sample for my
er images and files for me to use! Thanks very much, I look forward to doing more business with you! Read LessRead less about I ordered two rings as a sample for my
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Thanks for your message.
We are sorry for not delivering the package as promised, and we apologize for the inconvenience caused.
The situation of the epidemic in Australia is still not alleviated. Although normal delivery has been resumed, the COVID-19 pandemic has largely affected the speed of the supplier's processing of packages. About 100 employees of The Australian Post need to conduct preventive self-quarantine according to the state regulations every day, so the situation of package online and delivery delay still exists. We have been continuously following up on the package online situation in Australia and urging the supplier to deal with it.
When we checked your logistics information today, the parcel was being delivered.
Please feel free to contact us if you have any questions, thank you =)